Frequently Asked Questions
If a home is in foreclosure, who is responsible to take care of the property?
What is being done about the vandalism in and around the Amenity Center as well as in the community?
What is the rule on commercial vehicles parking in the community?
What should I do if I see a commercial vehicle parked routinely in the Community?
When will a new builder start building homes in Phase IV?
Are HOA assessments being paid on the empty lots in Phase IV?
Are HOA assessments being paid on homes that are vacant or in Foreclosure?
Do I need to get approval to change the exterior appearance, landscape, put in a fence, or change the color of my house?
Who are the Board of Directors? How can I contact them?
When will the Board of Directors be turned over to the homeowners?
Who is responsible for marinating the grounds behind homes that back up to the golf course and S.R. 437?
Whom can I contact about maintenance of the CDD or golf course tracts of land?
If I have a question on my HOA assessment or how much I owe whom should I contact?
When are the Board of Directors and Membership meetings held?
How do I get a security card to let me into the club house and pool area?
How can I get a copy of the HOA governing documents and rules and regulations?
If I see someone vandalizing HOA property, whom should I call?
Can I reserve the clubhouse or pavilion room for private parties?
Whom do I contact about getting my gate remote, problems with the gate, gate roster and or a personal pass code for the gate?
Q: What is being done about the maintenance of lawns at homes that are vacant?
A: The HOA will send up to three violation notices over a 45-day period of time to the homeowner. If there is no response from the homeowner and no correction of the violation, the HOA request permission from the Board of Directors to turn the matter over to the HOA attorney.
Q: If a home is in foreclosure, who is responsible to take care of the property?
A: If the bank and/or mortgage company has taken title to the property, they are the legal owner and are responsible to maintain the property. The HOA will send violation notices to the mortgage holder. Due to the large number of foreclosures, the mortgage holders are not responding to request to maintain properties.
Q: What is being done about the vandalism in and around the Amenity Center as well as in the community?
A: The HOA has hired off duty Lake County Sheriff officers to patrol the common grounds and the community regularly throughout the week and week ends. They have the power to arrest anyone caught committing a crime. The HOA will prosecute anyone found guilty of committing a crime to the fullest extent of the law. In addition a community Neighborhood Watch program has been implemented within the community.
Q: What is the rule on commercial vehicles parking in the community?
A: Commercial vehicles (vehicles with lettering visible on them, utility trailers, vehicles with ladder racks, commercially licensed vehicles, and any other marking or feature that would indicate that it is a commercial vehicle) are not permitted to park on the streets or driveways. They can be stored in the garage or if the vehicle is less than ¾ ton and a magnetic sign(s) can be applied to hide all lettering, they may be considered acceptable. Police vehicles are exempted. Temporary loading and unloading for service vehicles is permitted.
Q: What should I do if I see a commercial vehicle parked routinely in the Community?
A: Report the address, make of vehicle, description of the commercial lettering, and tag number to the HOA by contacting Kent Taylor, Community Association Manager.
Q: When will a new builder start building homes in Phase IV?
A: The landowner for the lots in Phase IV is EMF Capital. They are aggressively pursuing acquiring a new builder and have told the HOA that they may have an announcement on a builder before the end of the year.
Q: Are HOA assessments being paid on the empty lots in Phase IV?
A: Yes, EMF Capital is paying assessments on all of the vacant lots in Phase IV.
Q: Are HOA assessments being paid on homes that are vacant or in Foreclosure?
A: Not in all cases. However, as soon as a homeowner stops paying their assessment for any reason a lien is automatically placed on their home. Florida law provides that the lien stays with the land and therefore when the home is sold to a new owner, the past due assessments, late fees, interest, and legal fees must be paid to the HOA before closing.
Q: Do I need to get approval to change the exterior appearance, landscape, put in a fence, or change the color of my house?
A: Any changes to the exterior of the home must first be approved by the Architectural Review Board (ARB). The ARB has 30 days to review any application submitted.
Q: Who are the Board of Directors? How can I contact them?
A: There are three Board members made up of management individuals of the master developer, Pinnacle Homes. To contact the Board of Directors send an email to Kent Taylor, Community Association Manager, at ktaylor@lelandmanagement.com and he will forward your request to the Board of Directors for a response.
Q: When will the Board of Directors be turned over to the homeowners?
A: When the number of lots conveyed to homeowners reaches 90%. Current plans are to build 687 homes in the community and approximately 430 or 62.5% sold as of June 30, 2008.
Q: Who is responsible for marinating the grounds behind homes that back up to the golf course and S.R. 437?
A: The tracts of land that surround the golf course can generally be broken down into two scenarios. Land that looks like sand traps and drainage areas is the responsibility of the Country Greens Community Development District (CDD) and the green turf areas is the responsibility of the Eagle Dunes Golf Course. Areas behind the homes on S.R. 437 are the responsibility of the CDD.
Q: Whom can I contact about maintenance of the CDD or golf course tracts of land?
A: Sevren Trent Management Company manages The CDD and the manager is Brian Smith. Brain’s office telephone is (407) 947-0604. The golf course manager is Allan Self and he can be reached at: (352) 357-0123.
Q: If I have a question on my HOA assessment or how much I owe whom Should I contact?
A: You must call the HOA Assessment and Billing Department at 407-447-9955. Office Hours are Monday through Friday 9:00 a.m. to 5:00 p.m.
Q: When are the Board of Directors and Membership meetings held?
A: The Board meets twice each year, once at the Annual Membership meeting in April and again in October to approve the annual budget. Homeowners will receive an official notice 14 days in advance in the mail.
Q: How do I get a security card to let me into the club house and pool area?
A: The homeowner must complete a security card application and send it to the HOA to receive a card. click here for the application.
Q: How can I get a copy of the HOA governing documents and rules and regulations?
A: These documents and most other information on the HOA can be found on this web site on the Eagle Dunes HOA page.
Q: If I see someone vandalizing HOA property, whom should I call?
A: Immediately call 911 and report the incident and ask for a police report to be completed. Next notify Kent Taylor, Community Association Manager at 407-781-1181.
Q: Can I reserve the clubhouse or pavilion room for private parties?
A: Yes, complete the Amenity Center Reservation Form found on the reserve facility page and mail it along with a deposit check made out to the Eagle Dunes HOA in the amount of $200.00. Once your application and check is received you will be contacted about your reservation request by the HOA.
Q: Whom do I contact about getting my gate remote, problems with the gate, gate roster and or a personal pass code for the gate?
A: Contact the HOA Gate Coordinator at 407-781-1169 or via email at lmills@lelandmanagement.com.